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Avici Systems Inc.


POST and Troubleshooting

Each type of module (route controller, router, bay controller, and cooling) executes an automatic Power-On Self Test (POST). The test runs when you seat the module in a slot, power cycle the module, or restart the QSR system.

Module LEDs indicate if the module passes or fails POST.

If the initial POST fails, attach a laptop PC or a console to the module and display the POST results. POST results provide specific information about how the module failed and can indicate how to rectify the error.

NOTE Cooling modules do not provide a console port.

This chapter describes:

WARNING (W:A-1) This is a Class 1 laser product. Invisible laser radiation can be emitted from the aperture of a port when the fiber cable is disconnected. Avoid exposure to laser radiation and do not look directly into open apertures.

Route Controller Module POST

The route controller module POST is a memory check only. This POST is a silent process and displays no messages on an attached console.

Route Controller Module LEDs

Each route controller module has four LEDs on the faceplate. The color and state of the LED indicate the status of the route controller module.

Figure A-1. Locating Route Controller Module LEDs

During route controller module POST, the Redundant LED on the faceplate blinks amber. All other LEDs remain off. When POST is completed successfully, LEDs light or blink green. (See the QSR Route Controller Module Field Replacement Procedure, Part No. 05148-00, for details about LED states.)

LEDs on the faceplate indicate the following POST conditions:

NOTE NOTE To test the functionality of the LEDs, press the LAMP TEST button on the faceplate.

Restarting a Route Controller Module

Some POST failures are due to an improperly seated route controller module or other simple problem. Unseating and reseating the module causes the module to power on/power off and rerun the POST and may clear the problem.

CAUTION (C:A-1) When unseating the module, pull it out no more than a half inch from its seated position. You must take care not to stress the cables.

Do not use the ejector latches to lift or adjust the module in the slot. Doing so can damage the equipment.

PROCEDURE: If a failure occurs during route controller module POST (the red LED remains lit), use the following procedure to unseat and reseat the module:

Step 1 Verify that the wrist strap you are wearing is properly grounded.

Step 2 Leave all cables attached to the route controller module.

Step 3 Unlock module latches by doing the following:

Figure A-2. Unlocking Route Controller Module Ejector Tabs

Step 4 Carefully pull the controller out about half an inch until you unseat the module connectors from the backplane.

Step 5 Wait approximately 50 seconds for the module to completely power down.

Step 6 Rotate the ejector latches to their closed position and slide the release levers back to lock the latches closed.

Step 7 Gently slide the module back into the slot until the tabs on both ejector latches hit the outer lip of the shelf. Refer to Figure A-3.

Figure A-3. Positioning Latch Tabs for Route Controller Module Insertion

Step 8 Unlock the latches by simultaneously doing the following:

Figure A-4. Seating the Ejector Tabs for Module Insertion

Step 11 Verify that the ejector latch tab is seated in the groove and locked.

Figure A-5. Locking the Latches

The route controller module re-executes POST. If POST fails again, contact Avici Customer Service. See "Support Services" in the Preface for Avici Customer Service contact information.

Router Module POST

The router module POST has three stages, in which it does the following:

POST must successfully complete each stage before continuing to the next one.

Router Module LEDs

The router module has one round green LED and one triangular red LED on the faceplate. Refer to Figure A-6.

Figure A-6. Locating Router Module LEDs

During router module POST, the red LED lights and remains lit until POST is completed. After POST completion, the green LED blinks and the red LED goes out. LEDs indicate the following:

Restarting a Router Module

Some POST failures are due to an improperly seated module or other simple problem. Unseating and reseating the module may clear the problem.

PROCEDURE: If a failure occurs during router module POST (the red LED remains lit), use the following procedure to unseat and reseat the router module:

Step 1 Verify that the wrist strap you are wearing is properly grounded.

Step 2 Leave all cables and fibers attached to the router module.

Step 3 Unlock the ejector latches by simultaneously doing the following to both the top and bottom latch:

Figure A-7. Unlocking the Ejector Latches

CAUTION (C:A-2) Do not use the ejector latches to lift or adjust the module in the slot. Doing so can damage the equipment.

Step 4 Carefully pull the module out of the slot about a half inch until you unseat the module from the backplane.

Step 5 Rotate the ejector latches to the closed position. Slide the release levers back until the levers lock.

Step 6 Gently slide the module back into the slot until the ejector latch hits the outer lip of the shelf. Refer to Figure A-8.

Figure A-8. Positioning Ejector Tabs for Router Module Reinsertion

Step 7 Unlock the ejector latches by simultaneously doing the following:

Figure A-9. Seating Ejector Tabs for Router Module Insertion

Step 9 Simultaneously rotate both ejector latches to close them. Slide the release levers back to lock them closed. Refer to Figure A-10.

Figure A-10. Completing Router Module Reinstallation

.

The router module re-executes the POST. If POST fails again, contact Avici Customer Service. See "Support Services" in the Preface for Avici Customer Service contact information.

Bay Controller Module POST

The bay controller module boot process run through the following three stages:

Bay Controller Module LEDs

Each QSR bay controller module has three status LEDs on the module faceplate. Refer to Figure A-11.

Figure A-11. Locating Bay Controller Module Status LEDs

The LEDs blink and go out to indicate the status of the bay controller module as it comes up.

Restarting a Bay Controller Module

If the bay controller module POST fails (the red LED remains lit), a hardware failure occurred. Some failures are due to an improperly seated bay controller module or other simple problem.

Use the following procedure to unseat and reseat the bay controller module. If you remove a bay controller module completely, inspect the VHDM connector for deformed pins, holes between socket columns, or distorted guide fins before re-inserting the module.

NOTE This procedure causes the module to power off, power on, and rerun the boot process.

Step 1 Pull the ejection/insertion latches to the open position (at a 90° angle to the faceplate) to release the bay controller modules.

Step 2 Pull the module about half an inch out of the bay to unseat the backplane connectors. Refer to Figure A-12.

Figure A-12. Removing the Bay Controller Module

Step 3 Wait approximately 10 seconds for the module to power down completely.

Step 4 Carefully push the module into the slot until you reseat the modules connectors in the backplane, keeping the ejection/insertion levers at right angles to the module faceplate.

Step 5 Close the ejection/insertion tabs to lock the module in place.

The bay controller module is restarted and the boot process rerun. If POST again fails, contact Avici Customer Service.

Example: The following example shows annotated console output of a successful bay controller module boot.

Hardware POST checks NVRAM and boot ROM starts. The green LED lights and remains lit.

BOOTPOST> Starting
BOOTPOST> TestFlash Starting...OK
BOOTPOST> TestDRAM
Starting..............,................,..............,
..............,..............,................OK
BOOTPOST> Test860 Starting..OK

Hardware POST finishes and bootROM continues.

Avici Systems QSR
Copyright 1997-2001 Avici Systems, Inc.
CPU: AVICI Flint - PowerPC 860
BOOTROM OS: IPriori, Release 5.1
Release: 6.5
Creation date: Nov 14 2002, 15:17:00
Build name: Platform: sb; Label: SB_BL6.5

When the Boot ROM is completed, operational (or POST) image loading starts. The green LED remains lit.

Enter 'STOP' to stop auto-boot...
0
auto-booting...

boot device : flash
flags (f)   : 0x0
QSR ID      : 0

Attached TCP/IP interface to eth0
Loading B:\TMP\bc5079.cmp...
Checksum correct for image
Starting at 0x100000...

Date: 11-14-2002
Time: 14:21:21

Initializing a Flint (D.4) controller in a QSR chassis.
Attaching network interface eth0...Done
Attaching network interface pbi1...Done

Attaching LAN Interface...Done with LAN!

Attaching HDLC Interface...Done with HDLC!
Attaching Localhost Interface lo0...Done



NFS client support not included.

Adding 5214 symbols for standalone.


Avici Systems QSR
Copyright 1997-2000 Avici Systems, Inc.
CPU: AVICI Flint - PowerPC 860
OS: IPriori, Beta Version
BSP version: 1.1 /2
Creation date: Nov 13 2002, 20:56:14
Build name: Platform: sv-d; Label: R5.0_DEV.79

Initializing right controller in bay 1 (index = 2)...Done

->

When the bay controller module is operational, the green LED blinks slowly.

Troubleshooting a Bay Controller Module

Two types of bay controller module failures include:

If the red LED remains lit after restarting the module, a fatal hardware error occurred. Replace the bay controller module.

Cooling Modules

Address cooling module failures immediately. Lack of proper cooling adversely affects QSR system performance.

Cooling Module LEDs

The QSR cooling system consists of two removable cooling modules located behind the air intake assembly at the top of the QSR system. Each module contains three fans and three LEDs located on the faceplate. The LEDs indicate the status of each fan in the assembly.

Figure A-13 shows the location of the cooling module LEDs.

Figure A-13. Locating Cooling Module LEDs

On power up, the LEDs go through the following cycle:

When power up is complete, cooling module LEDs indicate the following:

Replacing a Cooling Module

This section describes how to replace a cooling module.

To access cooling modules, you must remove the QSR faceplate.

Removing the QSR Faceplate

PROCEDURE: Use the following steps to remove the QSR faceplate from the chassis:

Step 1 Pull out the two release knobs on the sides of the chassis and give each a quarter turn to lock them in the open position.

Figure A-14. Removing the QS'R Faceplate

Step 2 Hold the faceplate by the edges and pull it away from the chassis (see Figure A-14).

Removing a Cooling Module

PROCEDURE: Use the following steps to remove a cooling module:

Step 1 Verify that the antistatic wrist strap you are wearing is properly grounded.

Step 2 Holding the handles, press your thumb and forefinger towards each other to retract the latches and release the lock (see Figure A-17).

Figure A-15. Releasing the Cooling Module Lock

Step 3 Carefully slide the cooling module out of the chassis a few inches to disengage it from the slot.

Step 4 Using the handles on the front of the unit, pull the cooling module halfway out of the chassis with one hand.

Step 5 With the other hand, support the cooling module as you slide it the rest of the way out.

Figure A-16. Removing a Cooling Module

Step 6 Release the handles.

Installing a Cooling Module

PROCEDURE: Use the following steps to install the cooling modules:

Step 1 Verify that the antistatic wrist strap you are wearing is properly grounded.

Step 2 Remove the cooling module from the antistatic packaging.

Step 3 Align the module with the slot, bracing it with one hand.

Step 4 Using your other hand, hold the module handles with thumb and forefinger and slowly slide the cooling module into the chassis.

Step 5 Press your thumb and forefinger towards each other to retract the latches and insert the assembly beyond the lip of the enclosure (see Figure A-17).

Figure A-17. Securing the Cooling Module

Step 6 Release the handles to lock the latches and cooling module in place.

Figure A-18. Installing the Cooling Module

Step 7 Pull out the two release knobs on the sides of the chassis and give each a quarter turn to lock them in the open position.

Step 8 Align the QSR faceplate with the front of the system and press it until it snaps into place (see Figure A-19).

Step 9 Turn the release knobs to close them and to secure the QSR faceplate.

Figure A-19. Reattaching the Faceplate

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Copyright © 2003 Avici Systems Inc.
Avici® and TSR® is a registered trademark of Avici Systems Inc.
IPriori™, Composite Links™, SSR™, QSR, and NSR® are trademarks of Avici Systems Inc.

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