POST and Troubleshooting

Each type of module (route controller module, bay controller module, router module, and cooling module) executes an automatic Power On Self Test (POST) when the module is seated in a slot, power cycled, or the SSR system is restarted.

LEDs on each module indicate if the POST passed or failed.

If the initial power-on POST fails, attach a laptop PC or a console to the module and display the POST results. POST results provide specific information about how the module failed and can indicate the procedure to rectify the error.

NOTE Cooling modules do not provide a console port.

This chapter describes:

• The POST for each type of module
  
  
• The LEDs for each type of module
  
  
• The procedures to restart the module
  
  
• The procedures to attach a laptop PC or a console, restart the module, and run tests to check the module
  
  
• The procedure for setting DIP switch
  
  

Route Controller Module POST

The route controller module POST is a memory check only. The route controller POST is a silent process. No messages are displayed on the route controller module console.

Route Controller Module LEDs

During route controller module POST, the NSR® LEDs on the faceplate light and represent the status of POST (see Figure A-1). If POST fails, the lights indicate:

• red blinking - Failure, crash dump
  
  
• red solid - Failed POST
  
  

If POST is successful, the lights remain unlit until the route controller module configuration is complete.

If the red LED remains lit, POST has detected a nonrecoverable error or fault. If the red LED remains lit, restart the route controller module by unseating and reseating the module.

Figure A-1. Route Controller Module - POST LEDs

Restarting a Route Controller Module

Some POST failures are due to an improperly seated route controller module or other simple problems. Unseating and reseating the module causes the module to power on/power off and rerun the POST and may clear the problem.

CAUTION (C:A-1) When unseating the module, pull it out no more than a half inch from its seated position. Care must be taken not to stress the cables.

PROCEDURE: If a failure occurs during route controller module POST (the red LED remains lit), use the following procedure to unseat and reseat the route controller module:

Step 1 Leave all cables attached to the route controller module.

Step 2 Release the module from the backplane, simultaneously rotate the ejector latches to a fully open position and carefully pull the route controller a few inches out of the shelf (see Figure A-2).

Figure A-2. Unseating/Reseating the Route Controller Module

Step 3 Wait approximately 50 seconds for the module to cool down.

Step 4 Slide the route controller module back into the slot until the ejector latch tab slides into position behind the outer lip of the shelf (see Figure A-3).

Figure A-3. Reseating the Route Controller Module - 1

Step 5 Simultaneously slide the release levers in the direction of the arrows and rotate the ejector latches to the closed position (see Figure A-4).

Figure A-4. Reseating the Route Controller Module - 2

The route controller module POST re-executes. If the POST fails again, contact Customer Service. See "Support Services" in the Preface for Avici Customer Service contact information.

Router Module POST

The routing module POST has three stages:

• In stage 1, POST checks the routing module's boot ROM.
  
  
• In stage 2, POST tests the central processor hardware on the routing module.
  
  
• In stage 3, POST restarts the routing module and loads an operational image from flash memory.
  
  

Stages 2 and 3 require the successful completion of the previous stage before they begin.

Router Module LEDs

The router module has one green square LED and one red triangle LED visible on the module faceplate. Refer to Figure A-5.

Figure A-5. Routing Module LEDs

During routing module POST, the red LED on the faceplate lights and remains lit until POST is completed. After completion of POST, the green LED is lit and blinks and the red LED is extinguished.

The solid green LED indicates that the module has passed POST.

If the red LED remains lit, POST has detected a nonrecoverable error or fault. If the red LED remains lit, remove and reseat the module to run POST again.

Restarting a Routing Module

Some POST failures are due to an improperly seated routing module or other simple problem. Unseating and reseating the module may clear the problem.

PROCEDURE: If a failure occurs during router module POST (the red LED remains lit), use the following procedure to unseat and reseat the router module:

Step 1 Open the ejector latches completely.

NOTE Do not disconnect the Ethernet or fiber optic cables.

Step 2 Carefully pull the module out until the connectors at the back of the module are unseated from the backplane - about 1/2-inch. Refer to Figure A-6.

Step 3 If not already done, close the ejectors latches completely by sliding the release levers in the direction of the arrows and locking into place. Refer to Figure A-6.

Figure A-6. Router Module Installation

Step 4 Aligning the module with the card guides in the slot, slide the module into the slot until the ejector latch's release lever tab hits the outer lip of the shelf. Refer to Figure A-7.

Figure A-7. Router Module Insertion -1

CAUTION (C:A-2) When the ejector latch is in the open position, do not use the lever to lift or adjust the module in the card guide. Failure to adhere to these guidelines may result in equipment damage.

Step 5 To unlock the ejector latches, simultaneously slide the release levers in the direction of the arrows to unlock the ejector latches and rotate the ejector latches to the open position.

Step 6 Slide the module in until the ejector latch tab slides into position behind the outer lip of the shelf. Refer to Figure A-8.

Figure A-8. Router Module Insertion - 2

Step 7 Simultaneously rotate ejector latches to closed position and ensure that the ejector latch's release levers are locked in the closed position. Refer to Figure A-9.

Figure A-9. Router Module Open and Closed Positions

WARNING (W:A-1) This is a Class 1 laser product. Invisible laser radiation can be emitted from the aperture of the port when the fiber cable is disconnected. Avoid exposure to laser radiation and do not look directly into open apertures.

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The router module POST re-executes. If POST again fails, contact Avici Customer Service. See "Support Services" in the Preface for Avici Customer Service contact information.

Bay Controller POST

The bay controller module boot process has three stages:

• In stage 1, bootROM checks memory and NVRAM.
  
  
• In stage 2, the bay controller module loads the operational system image. The image loaded can be either a system image to operate the bay controller or a POST image to test the bay controller.
  
  
• In stage 3, the operational system image starts running.
  
  

Bay Controller LEDs

Each SSR bay controller module has two LEDs on the module faceplate for indicating status. Refer to Figure A-10.

Figure A-10. Bay Controller LEDs

NOTE You must remove the SSR's front air intake assembly to see the bay controller module LEDs.

The LEDs blink and go out to indicate the status of the bay controller as it comes up.

• In stage 1, the green LED turns on during the hardware POST. A red LED in stage 1 indicates a hardware error. Use the procedure described in "Restarting a Bay Controller Module" to restart the module.
  
  
• In stage 2, the green LED blinks on while the operational image loads.
  
  
• In stage 3, the green LED remains solid to indicate up status.
  
  

Restarting a Bay Controller Module

If the bay controller module POST fails (the red LED remains lit), it indicates a hardware failure. Some failures are due to an improperly seated bay controller module or other simple problem.

Use the following procedure to unseat and reseat a bay controller module. Be sure to inspect the VHDM connector each time you remove and re-insert, see "Installing the Bay Controller Modules" for the VHDM inspection procedure.

NOTE This procedure will cause the module to power off/power on and rerun the boot process. To access the bay controller module, it is not necessary to remove the cooling module.

Step 1 Grasp the face of the assembly firmly by the air vents.

Figure A-11. Front Air Intake Assembly

Step 2 Pull toward the front of the bay to release the two ball studs from the receptacles holding the assembly in place.

Step 3 Remove the assembly and set it aside.

Step 4 Pull the ejectors on the bay controller module to the open position to release the latches on the bay controller module.

Step 5 Carefully pull the module out until the connectors at the back of the module are unseated from the backplane - about a half inch. Refer to Figure A-12.

Figure A-12. Bay Controller Module Removal

Step 6 Wait approximately 10 seconds for the module to cool.

Step 7 Carefully push the module into the slot until the connectors at the back of the module are re-seated in the backplane.

Step 8 Push the ejector tabs to the closed position to lock the module in place.

The bay controller restarts and the boot process reruns. If POST again fails, contact Avici Customer Service.

Step 9 Align the ball studs in the assembly with the receptacles on the bay frame.

Step 10 Carefully press on the air intake assembly until it snaps in place.

Example: The following example is annotated console output of a successful boot of a bay controller:

The green LED turns on and remains on: BOOTPOST> Starting BOOTPOST> TestFlash Starting...OK BOOTPOST> TestDRAM Starting.........................OK BOOTPOST> Test860 Starting..OK

Hardware POST checks NVRAM and boot ROM starts. The green LED turns on and remains on:

BOOTPOST> Starting BOOTPOST> TestFlash Starting...OK BOOTPOST> TestDRAM Starting.........................OK BOOTPOST> Test860 Starting..OK

Hardware POST completes and bootROM continues.

Avici Systems TSR Copyright 1997-2005 Avici Systems, Inc. CPU: AVICI Flint - PowerPC 860 BOOTROM OS: IPriori, Pre-Beta Release Release: 6.24 Creation date: Nov 5 2004, 13:21:07 Build name: Platform: sb; Label: SB_BL6.24

Boot ROM completes, operational or POST image loading starts. The green LED remains on:

Press any key to stop auto-boot... 7 6 5 4 3 2 1 0 auto-booting... boot device : flash flags (f) : 0x0 target name (tn) : bay-right SSR ID : 0 Attached TCP/IP interface to eth0 Loading bc412.cmp... Checksum correct for image Starting at 0x100000... Date: 11-02-2001 Time: 15:38:59 Initializing a Series II (D.4) controller in a 20-slot chassis. Attaching network interface eth0...Done Attaching network interface pbi1...Done Attaching LAN Interface...Done with LAN! Attaching HDLC Interface...Done with HDLC! Attaching Localhost Interface lo0...Done

NFS client support not included. Adding 4881 symbols for standalone. Initializing right controller in bay 1 (index = 2)...Done Avici Systems TSR/SSR/QSR Copyright 1997-2005 Avici Systems, Inc. CPU: AVICI Sabrina - PowerPC 860 OS: IPriori, xx.xx Version BSP version: x.x /x Creation date: Month day year 17:40:38 Build name: IPriori Operational Image x.x.x Label: Rx.x_FCS.xx Debug: Ready

The bay controller module is operational. The green LED starts blinking slowly.

Troubleshooting a Bay Controller Module

There are three types of bay controller failures:

• Troubleshooting chassis type
  
  
• Unrecoverable hardware failures cause the red LED to light.
  
  
• Operational anomalies that do not cause the red LED to light.
  
  

If the red LED remains lit after restarting the module, a fatal hardware error has occurred. In this case, replace the bay controller module.

Troubleshooting Chassis Type

When a bay controller boots up with the latest software, it will output to its console screen a description of the bay controller board and chassis type. The chassis type is determined by the placement of the bay controller backplane DIP switch, which is set during manufacturing. If the DIP switch is not installed correctly, an error message is printed on the console and the bay controller will not properly initialize:

[IPriori Boot]: b boot device : flash flags (f) : 0x20000 target name (tn) : ssr-bay2 SSR ID : 0 Attached TCP/IP interface to eth0 Loading b41_01.bay... Checksum correct for image Starting at 0x100000... Date: 08-29-2001 Time: 06:22:58 Initializing a Series II bay controller in a <unknown> chassis. Attaching network interface eth0...Done Attaching network interface pbi1...Done Attaching LAN Interface...Done with LAN! Attaching HDLC Interface...Done with HDLC! Attaching Localhost Interface lo0...Done NFS client support not included. % ERROR: invalid jumper settings (0) on bay controller backplane! Adding 4879 symbols for standalone.           Avici Systems TSR/SSR/QSR Copyright 1997-2005 Avici Systems, Inc. CPU: AVICI Sabrina - PowerPC 860 OS: IPriori, xx.xx Version BSP version: x.x /x Creation date: Month day year 17:40:38 Build name: IPriori Operational Image x.x.x Label: Rx.x_FCS.xx Debug: Ready

The DIP switch can be found at the back on the SSR on the bay controller backplane, see Figure A-13.

Figure A-13. Setting SSR Dip Switch

The bay controller backplane cover will need to be removed to access the bay controller backplane, see Figure A-14.

Figure A-14. Bay Controller Backplane Cover

There are thirteen M3 Phillips screws that will need to be removed in order to remove the bay controller backplane cover and access the bay controller backplane, see Figure A-15.

Figure A-15. Removing Bay Controller Backplane Cover

Installing the Bay Controller Modules

The bay controller modules are shipped separately and need to be installed. To avoid damage to the backplane, a detailed inspection of the bay controller module VDHM connector is required each time a module is removed or inserted.

PROCEDURE: Use the following steps to install the bay controllers module:

Step 1 Remove the bay controller module from its packaging and static protection bag.

Step 2 Before inserting the bay controller module, remove the VHDM protective cap from the end of the module before use. Set the protective cap aside in a safe place. Refer to Figure A-16.

Figure A-16. Remove VHDM Protective Cap Before Use

A detailed inspection of the VHDM connector on the back of the bay controller module is required prior to insertion. Lay the module gently on a flat surface so you can perform a VHDM connector inspection.

Figure A-17. Place Bay Controller Module on Flat Surface

Step 3 Carefully inspect the VHDM connector for damage such as deformed sockets, holes between socket columns, and deformed guide fins on top and bottom of the socket columns.

.

Figure A-18. Bay Controller Module VHDM Connector

NOTE If the VHDM connector has any signs of damage, DO NOT insert it into a bay. Mark the module as damaged and call TSR-BY-AVICI (877-292-8424) to request an RMA.

Step 4 Look into bay controller slot to ensure bay controller path is free of obstruction; for example, packing materials.

Step 5 Continue installation process. Open the release latches on the bay controller module.

Step 6 Align the bay controller module with the aluminum rails above the baseplate.

Step 7 Slide the bay controller module into the left or right card guides from the front of the bay. Refer to Figure A-19.

Figure A-19. SSR Bay Controller Installation

Step 8 Engage the latches to seat the connector at the rear of the module firmly into the controller backplane.

If reseating a bay controller module does not resolve successfully, then call TSR-BY-AVICI (877-292-8424).

Cooling Module LEDs

The SSR cooling system consists of two removable blower assemblies located behind the air intake assembly at the bottom of the SSR system. Each blower assembly has three blowers inside and three LEDs located on the faceplate. The LEDs indicates the status of each fan per blower in the assembly. Refer to Figure A-20.

Figure A-20. Cooling Assembly

On power up the LEDs go through the following cycle:

• Blink red initially
  
  
• Steady green shortly thereafter
  
  
• Out when communication is established and blowers are operating under the control of the bay controller
  
  

When power up is complete, the cooling assembly LEDs have the following meaning:

Off	Normal operation or loss of power. The blower is running under the control of the bay controller module.
Red	Failure is detected. Replacement of blower assembly is required.
Green	There has been no communication with the bay controller for 5 or more seconds. The fan is running in autonomous mode. Fan speed is determined by an internal thermistor.

Copyright © 2005 Avici Systems Inc.
Avici® and TSR® is a registered trademark of Avici Systems Inc.
IPriori™, Composite Links™, SSR™, QSR, and NSR® are trademarks of Avici Systems Inc.

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